Shipping Policy

Thank you for shopping with SkinZCare.

We aim to process and deliver your order as quickly as possible while ensuring that your products are properly packed.

Order Processing

Orders are normally processed within 1–2 business days after confirmation.

During sales, promotions, public holidays, or periods of unusually high order volume, processing may take longer.

Delivery Time

Delivery times may vary depending on your location and courier service.

Estimated delivery time:

Major cities: 2–5 business days
Other areas: 3–7 business days

Delivery times are estimates and are not guaranteed.

Cash on Delivery

Cash on Delivery may be available for eligible locations. Customers should provide a correct and reachable phone number when placing an order so that the order can be confirmed.

Incorrect Address or Phone Number

Customers are responsible for providing accurate delivery information. Delays or additional delivery charges caused by incorrect information may be the customer's responsibility.

Delayed Orders

If your order has not arrived within the expected delivery period, please contact our customer support team with your order number.

Damaged Package

If your package appears damaged at the time of delivery, please take photographs before opening it and contact us as soon as possible.

SkinZCare reserves the right to update this shipping policy when necessary.